Privacy Policy wdboz — Our Commitment to Protecting Your Personal Data

This Privacy Policy ("Policy") is published by wdboz and explains how we collect, process, store, and protect the personal data of our platform users. This Policy applies to all users who access the wdboz website, the wdboz mobile app for iOS and Android, and all related services provided by wdboz.

Wdboz operates with a full commitment to user privacy. We believe that user trust is our most valuable asset, and it cannot be earned without genuine transparency about how we handle your data.

This Policy is written in Bahasa Malaysia and is specifically designed for Malaysian users. It complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. In the event of any conflict between the Bahasa Malaysia version and any other translation, the Bahasa Malaysia version shall prevail.

Wdboz collects personal data through various means. Below are the main categories of data collected and their respective purposes:

Wdboz does not collect sensitive data such as medical information, religious beliefs, or political views unless voluntarily provided by the user in a relevant context and with explicit consent.

Collected data is used solely for legitimate, clearly stated purposes. wdboz uses your personal data for the following:

• Account Management: Creates and maintains user accounts, processes registrations, and verifies identity through KYC.
• Payment Processing: Securely processes deposits, withdrawals, and other financial transactions through integrated payment gateways.
• Service Delivery: Enables access to all games and services available on the wdboz platform.
• Security & Fraud: Detects and prevents fraudulent activity, money laundering, and other security threats.
• Communications: Sends important notifications related to your account, security, promotions (with consent), and service updates.
• Legal Compliance: Fulfils the reporting and compliance obligations required under Malaysian law.
• Platform Improvement: Analyses usage patterns (in aggregate and anonymised form) to improve the user experience.

Wdboz does not sell, rent, or trade users' personal data to any third party for their own marketing purposes. Data is only shared in the following limited circumstances:

• Service Providers: Payment technology providers, cloud infrastructure providers, and other technical vendors who help us deliver wdboz services. All these providers are bound by strict confidentiality agreements.
• Game Providers: Minimum required information is shared with licensed game providers to operate games, prevent fraud, and ensure game integrity.
• Authorities: wdboz will disclose data when required by court order, law, or a legitimate request from Malaysian law enforcement agencies.
• Corporate Business: In the event of a merger, acquisition, or asset transfer, user data may be transferred to a new entity bound by the same or stricter privacy obligations.

In all data-sharing situations, wdboz ensures that the receiving party has adequate technical and organisational safeguards in place to protect your data.

The security of your personal data is wdboz's highest priority. We employ a combination of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction:

While wdboz takes all reasonable steps to protect your data, no digital security system can be guaranteed 100% secure. We encourage users to take their own security precautions — including using strong passwords, enabling 2FA, and not sharing login credentials.

The wdboz platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies: Collects aggregated data on how users interact with the platform to help us identify and resolve issues.
• Functional Cookies: Stores user preferences such as language, theme, and display settings for a more personalised experience.
• Analytics Cookies: Allows us to understand aggregated, anonymised usage patterns for continuous platform improvement.

You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the wdboz platform.

As a wdboz platform user, you have the following rights regarding your personal data under Malaysia's PDPA 2010:

To exercise any of the above rights, contact the wdboz support team via 24/7 Live Chat or visit our FAQ for a detailed guide.

Some wdboz operations may involve processing or storing data on servers located outside Malaysia. In such cases, wdboz ensures that these data transfers comply with PDPA 2010 requirements and are protected by appropriate transfer mechanisms, including legally binding data processing agreements.

Wdboz only transfers data to destinations that provide an equivalent or higher level of data protection than that available in Malaysia. All third-party providers involved in cross-border data transfers must meet the data security requirements set by wdboz.

Wdboz retains personal data only for as long as necessary for the purposes stated in this Policy or as required by Malaysian law. General retention period guidelines are as follows:

• Active Account Data: For as long as your account remains active and for the period following account closure as required by law.
• Financial Transaction Records: Minimum 7 years after a transaction occurs, in line with Malaysian legal requirements.
• KYC Records: Retained for as long as required under applicable anti-money laundering laws.
• System Log: Typically 90 days, unless required for an ongoing investigation.
• Marketing Data: Until you withdraw your consent to receive it.

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered or accessed again.

The wdboz platform is strictly for adults aged 18 and above. wdboz does not intentionally collect personal data from individuals under the age of 18. Registration by minors is strictly prohibited and constitutes a violation of wdboz Terms and Conditions.

Wdboz reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. When significant changes are made, we will notify users via:

• In-app or wdboz platform notifications.
• Email sent to the address registered to your account (for material changes).
• Update the "Updated" date at the top of this document.

Continued use of the wdboz platform after changes to the Privacy Policy take effect will be considered acceptance of the revised policy. We encourage you to review this Policy periodically to stay informed about how we handle your data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how wdboz handles your personal data, please reach out to us through the following channels:

• Live Chat: Available 24/7 directly within the wdboz platform — the fastest way to get a response.
• Support Email: [email protected] (we aim to respond within 2 business days).
• FAQ: Visit the page FAQ for answers to frequently asked questions about privacy and data security.

Wdboz is committed to addressing all privacy-related requests seriously and within a reasonable timeframe. If you are unsatisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP) under the Ministry of Communications and Digital.