Terms and Conditions wdboz — Complete User Guide to the Platform

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "you") and wdboz ("Platform", "us", or "wdboz") regarding the use of the website, mobile app, and all services provided by wdboz.

By accessing or using the wdboz platform in any way, you confirm that you have read, understood, and agree to be fully and unconditionally bound by these Terms. This acceptance includes all policies linked from these Terms, including the Privacy Policy and Responsible Gaming Policy.

Wdboz reserves the right to amend these Terms at any time. Amendments take effect immediately upon publication on the platform. Continued use of the platform after amendments are published constitutes acceptance of the revised terms.

To register and use the wdboz platform, you must meet all of the following eligibility requirements:

• At least 18 years old or a higher age limit as required by the laws of your local jurisdiction, whichever is higher.
• Having full legal capacity to enter into a legally binding agreement.
• Not included on any betting exclusion list enforced by a relevant authority.
• Register only one account in your own name — one user, one account.
• Providing accurate, complete, and up-to-date information during the registration process and KYC process.

Wdboz reserves the right to request identity verification (KYC — Know Your Customer) at any time. Failure to complete KYC within the specified period may result in temporary suspension or closure of the account. The wdboz KYC process involves verification of official Malaysian identity documents such as MyKad or passport.

You are fully responsible for all activities that occur under your wdboz account. This includes all bets, wagers, deposits, withdrawals, and other interactions with the platform.

• Keep your account password secure. Do not share your password with anyone, including family members.
• Enable two-factor authentication (2FA) for an extra layer of security — this feature is available for free in your wdboz account settings.
• Notify the wdboz support team immediately if you suspect your account has been compromised or your password has been exposed.
• Keep your account information up to date, especially your phone number and email address for verification and account recovery purposes.

Wdboz will not be held liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.

The wdboz platform supports a wide range of payment methods fully integrated with Malaysia's financial ecosystem:

• Deposit: FPX (20+ Malaysian banks), DuitNow QR, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer.
• Withdrawal: Direct bank transfer to a registered and verified Malaysian bank account in your name.
• Minimum Deposit Amount: MYR 20 for most payment methods.
• Minimum Withdrawal Amount: MYR 50 per transaction.

All deposits are processed instantly or within a short timeframe depending on the chosen payment method. Withdrawals are processed within 24 to 72 working hours once all of the following conditions are met: your account has been fully verified through KYC, there are no outstanding bonus wagering requirements, and there is no ongoing security investigation on your account.

Wdboz offers a wide variety of bonuses and promotions for both new and existing users. All bonuses are subject to specific wagering requirements as stated in their respective promotional terms.

• The welcome bonus is only available to new users making their first deposit.
• Each user is entitled to a welcome bonus once only — attempting to claim the welcome bonus more than once through different accounts constitutes fraud.
• Bonus wagering requirements are typically between 20x and 40x the bonus value, depending on the type of promotion.
• Bonuses received through specific promotions may only be used for the game categories stated in the relevant promotion terms.
• Wdboz reserves the right to revoke bonuses or void winnings obtained using bonuses if a user is found to have violated promotional terms.

Specific terms and conditions for each promotion can be found on the wdboz Promotions page. If there is any conflict between these general terms and the specific promotion terms, the specific promotion terms shall prevail over the general terms for that promotion only.

All casino games offered by wdboz use a Random Number Generator (RNG) system that has been independently audited by a qualified third party to ensure genuine fairness and randomness. For Live Casino, randomness is guaranteed through the use of real dealers and physical equipment.

• The outcome of all games is final once a round/bet is completed and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical disruption during gameplay, wdboz will resolve the issue based on stored system records. Valid wins will be credited and affected bets will be refunded.
• Wdboz reserves the right to void any wager or match if there is evidence of fraud, manipulation, or exceptional circumstances affecting the integrity of the game.

Wdboz users are strictly prohibited from engaging in the following activities:

• Registering more than one account or using another person's identity.
• Using automated software, bots, or scripts to interact with the platform.
• Engaging in any form of money laundering through the wdboz platform.
• Attempting to hack, breach, or disrupt the technical infrastructure of wdboz.
• Sharing or selling access to your wdboz account to third parties.
• Abusing the bonus or promotion system, including the systematic use of bonus arbitrage techniques.
• Spreading false or defamatory information about the wdboz platform.

Wdboz takes the protection of users' personal data seriously. All data collected is processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and wdboz's internal privacy policy.

Data you provide to wdboz, including identity information, financial information, and platform activity history, is used solely for the following purposes:

• Identity verification (KYC) and legal compliance.
• Payment processing and account management.
• Service improvements and user experience enhancements.
• Service-related communications and promotions you have opted in to receive.

For full details on how wdboz handles your personal data, please refer to our Privacy Policy in detail.

You have the right to close your wdboz account at any time by contacting our support team. Before closure, ensure all pending withdrawals have been settled and no outstanding bonus wagering requirements remain.

Wdboz reserves the right to suspend or close a user's account under the following circumstances:

• Violation of any term in this document.
• Failure to complete the KYC process within the stipulated timeframe.
• Suspicious or potentially unlawful activity.
• Self-exclusion requests made on responsible gambling grounds.
• Instructions from the relevant authorities.

If an account is closed for reasons other than a violation, any valid account balance will be returned to the user via the registered payment method.

The wdboz platform is provided "as is" and wdboz makes no express or implied warranties regarding continuous availability, accuracy of information, or the suitability of the platform for any particular purpose.

Wdboz will not be held liable for:

• Financial losses arising from wagering activity — all game outcomes are determined by chance and/or skill.
• Access disruptions caused by scheduled system maintenance or circumstances beyond wdboz's control.
• Losses arising from a user's failure to follow recommended account security measures.
• Disputed betting outcomes where system records show a valid result and no technical error occurred.

Wdboz is committed to responsible betting and provides a range of tools to help users manage their betting activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
• Loss Limit: Cap the amount of losses you can sustain within a set time period.
• Play Time Limit: Set session time limits to prevent extended play.
• Temporary Break: Temporarily suspend your account if you feel you need a break.
• Self-Exclusion: Apply to be excluded from the platform for an extended period.

For more information and support resources, please visit our Responsible Gaming us.

Wdboz reserves the right to update or amend these Terms and Conditions at any time without prior notice, though we will endeavour to inform users of significant changes via email or in-platform notifications.

The latest effective date of these terms will always be displayed at the top of this document. You are responsible for reviewing the Terms periodically. Your continued use of the wdboz platform after any changes are published constitutes your acceptance of the amended terms.

These Terms are governed by the laws of Malaysia. Any dispute arising in connection with these Terms or the use of the wdboz platform shall first be resolved through negotiation, and if unsuccessful, through the competent courts of Malaysia.